What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
What are your data protection rights?
What are cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
How to contact us
How to contact the appropriate authorities
Our Company collects the following data from you, which includes your identification date:
Contact information such as email addresses and telephone numbers;
Demographic information such as postcode, preferences and interests; IP address (automatically collected);
Web browser type and version (automatically collected);
Operating system (automatically collected).
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Contact us through our website, by telephone, post, email or through any other means;
Register online or place an order for any of our products or services;
Voluntarily complete a customer survey or provide feedback on our message boards or via email;
Use or view our website via your browser’s cookies;
Enter a competition or promotion through a social media channel;
Elect to receive marketing communications from us.
Our Company collects your data so that we can:
Internal record keeping;
Improvement of our products/services;
Improve website content or navigation;
Process your order, and manage your account;
Email you with special offers on other products and services we think you might like.
If you agree, Our Company may share your data with our partner companies so that they may offer you their products and services:
Any of our group companies or affiliates – to ensure the proper administration of our website and business;
Our employees, agents or professional advisors – to obtain advice from professional advisers;
Third-party service providers who provide services to us which require the processing of personal data – to help third-party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
Third-party payment providers who process payments made over the website – to enable third-party payment providers to process user payments and refunds;
When Our Company processes your order, it may send your data and use the resulting information from credit reference agencies to prevent fraudulent purchases.
We will use technical and organisational measures to safeguard your data, for example:
Access to your account is controlled by a password and a user name that is unique to you;
We store your Data on secure servers.
Even if Our Company delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Our Company would like to send you information about our products and services that we think you might like, as well as those of our partner companies.
GSB Capital; and
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other companies within Our Group.
Please click here if you no longer wish to be contacted for marketing purposes.
Our Company would like to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you think is incomplete.
The right to erasure – You have the right to request that Our Company erase your data under certain conditions.
The right to restrict processing – You have the right to request that Our Company limit the processing of your data under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your data under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact the appropriate authority (see below) if you want to exercise these rights.
Cookies are text files on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Keeping you signed in
Understanding how you use our website
There are many different types of cookies; however, our website uses:
Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You may contact the GSB’s Chief Compliance Officer if you wish to report a complaint: